The MTA New York City Transit

The following is a copy of an e-mail and a correction email that we at therubins received from Hillary Feingold, Marketing Manager for the MTA in New York City. We feel that it can be quite useful to many of our viewers so we are reprinted it herein:

(11/18/06)-From: Feingold, Hillary

To: Harold Rubin

Cc: St.Louis, Chantal

Sent: Monday, November 13, 2006 11:48 AM

Subject: RE: Important Travel Information for Seniors

Thanks so much for putting our information up on your website. I just wanted to clarify a few points that would make the featured information even more useful to your readers.

1) The name of our agency is actually MTA New York City Transit. The reference to ?Metropolitan Transit Authority? as listed on your website could be confusing to readers. MTA (Metropolitan Transportation Authority) is the parent company of New York City Transit, but we?re a separate and distinct entity. The best way to reference us is MTA New York City Transit.

2) In the paragraph about the Pay-Per-Ride card, we should also point out that ?Riders over 65 and those with a qualifying disability pay half fare per ride? with a reduced-fare MetroCard. They can print out an application for the program at or get further details about this MetroCard option by calling 718-243-4999. I?ve again attached the press release detailing the EasyPay payment option. You may want to publish the information contained therein to let riders know about a convenient way to pay for their Reduced Fare MetroCard.

3) Our customer service number (718) 330-1234 is really the best number for customers to call to get answers to their travel-related questions. I deal with the press, with publicity outlets (such as your website), and with private organizations. But I am not the person riders would want to contact directly.

Again, thanks for the coverage and please let me know if you need further explanation about any of the above changes,

Hillary Feingold, Marketing Manager

MTA New York City Transit

2 Broadway, 14th Floor

New York, NY 10004


1) The MTA NYC Transit website is a wonderful resource for finding information about service advisories, train and bus schedules, special promotions and interactive subway and bus maps. Subway maps are also posted on trains and platforms throughout the system and newer trains are equipped with easy-to-read digital maps. Riders can also request maps by contacting NYCT’s Division of Customer Services at (718) 330-3322.

2) MetroCard is the only way to access New York City’s transit system. The basic types are:

Pay-Per-Ride - New York City’s subway and bus system remains the least expensive, most reliable way to get around town. The cost for a single ride is $2, although seniors over 65 and those with a qualifying disability pay half fare per ride.

Unlimited Ride - Unlimited Ride MetroCards are available in a variety of travel options for a fixed price: Riders can choose from: 1-Day Fun Pass ($7 – reduced fare not available), a 7-Day MetroCard ($12 for seniors over 65 or disabled riders), a 30-Day MetroCard ($38 for seniors over 65 or disabled riders), a 7-Day Express Bus Plus ($41 - reduced fare not available), 30-Day Unlimited Ride MetroCard accepted on JFK AirTrain only ($40- reduced fare not available), or a JFK-AirTrain 10-Trip MetroCard ($25).

Visit for further details about MetroCard.

3) For a tour of the city at an unbeatable price, visitors might want to hop aboard one of NYCT’s many bus lines. The buses provide riders with an inexpensive way to visit different neighborhoods and are a great alternative to tour buses which can charge in excess of $50.

4) MetroCard Promotions

By logging onto, customers can access information on a variety of money-saving "MetroCard Deals." Typically, these consist of reduced admission to museums or other attractions, or discounts at stores and restaurants that participate in the program.

5) Arts for Transit

The Arts for Transit initiative is designed to enhance the travel experience of subway riders by adding the beauty of art and culture to their trips. The initiative’s Music Under New York (MUNY) program provides riders with a variety of musical performances at select subway stations. All performances are given by local musicians specifically selected for the program.

Riders can also enjoy various artistic installations featured on subway platforms and trains. Works by such notable artists as Jacob Lawrence, Roy Lichtenstein and Maya Lin are included in the program. Information about the program is available at

6) Low-Cost Activity

Virtually anyone with an interest in NYC history might enjoy a visit to the New York City Transit Museum and gift shop in Brooklyn. Admission for adults is only $5; $3 for seniors and kids 3-17. Riders passing through Grand Central Terminal should check out the museum’s free gallery annex and store. Merchandise from the store can also be purchased online by logging onto

I hope you find the above information helpful. Please contact me if I can be of any further assistance.

Hillary Feingold, Marketing Manager
MTA New York City Transit
2 Broadway, 14th Floor
New York, NY 10004
(646) 252-6817


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